Our client, a leader in managed healthcare benefits, is looking to add Customer Advocates to their team in Belleville, IL.
Customer Advocates are responsible for responding to member and provider inquiries in a contact-center environment. Customer Advocates will perform research and provide appropriate information in order to resolve each issue. The Customer Advocates will be responsible for accurate documentation and follow-up, appropriate to each call.
Qualified applicants will have at least 2 years’ experience in a customer service or professional office environment. Candidates must possess at least a high school diploma. Candidates must be available for a shift between the hours of 7:00am to 7:00pm, Monday through Saturday. Previous background in health or dental insurance is preferred, but not required.
Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek’s people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email firstname.lastname@example.org for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.